Politique de remboursement

Due to the nature of our products and the current covid-19 situation, we, unfortunately, cannot process or accept returns at this time.

You can always contact us for any return questions at studioclaudi2021@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Due to the nature of our products, no exchanges are permitted.

Refunds
All items are final sale. No refunds may be applied/